How do I get my Arlo device back online?
How do I get my Arlo device back online?

Why is my Arlo device offline?

To troubleshoot when your Arlo Go camera is offline: If the battery is low or dead, plug in the camera or insert a fully charged battery. If the LED does not light even when the battery is not low, it might be turned off in your Arlo Go camera's settings.

How do I reconnect my Arlo devices?

Exact steps are provided below.

  1. Launch the Arlo app on iOS or Android.
  2. Tap or click Settings > My Devices.
  3. Select your Arlo camera.
  4. Scroll to the bottom of the Device Settings screen, and tap or click Remove Device.
  5. From the Devices screen, tap or click Add New Device, and select your camera.

Why is my Arlo not connecting?

Unplug the power adapter of your Arlo SmartHub or Base Station and make sure the ethernet cable is connected. Begin the installation process again, but make sure to connect the SmartHub or Base Station to your router before you power on the SmartHub or Base Station.

How do I reset Arlo base station?

Use a pen or straightened paperclip to press and hold the Reset button on the back of the base station for about 10 seconds. After the base station reset is complete, the LEDs on the front of the base station flash amber. When the LEDs stop flashing amber, your base station reboots.

How do I reconnect my Arlo Base Station to Wi-Fi?

To connect your Arlo camera directly to your 2.4 GHz Wi-Fi network:

  1. Launch the Arlo Secure app.
  2. Tap Add New Device.
  3. Select your Arlo device.
  4. Select your Arlo model.
  5. Follow the in-app instructions.
  6. If Arlo detects that you have a SmartHub or Base Station, tap Connect without SmartHub.

What does it mean to restart your Arlo device?

Restart will just reboot the camera. It won't affect any settings. It will need to reconnect to the mobile network after the restart, but that should happen automatically.

How do you reset an Arlo camera?

To reset your Arlo Go camera while it is not connected to the cloud:

  1. Press and release the sync button on the top of the camera. You hear a click.
  2. Hold the camera about 4 to 8 inches (10 to 20 cm) in front of this QR code until you hear a chime: Your Arlo Go camera is reset to factory default settings.

How do I reboot my Arlo system?

Use a pen or straightened paperclip to press and hold the Reset button on the back of the base station for about 10 seconds. After the base station reset is complete, the LEDs on the front of the base station flash amber. When the LEDs stop flashing amber, your base station reboots.

How do I connect my camera to the internet?

Digital Camera WiFi Connection

  1. Press the Home or Menu button on your camera.
  2. Open Settings, then WiFi Setup or WiFi Options, if applicable.
  3. Make sure your camera's WiFi connection is turned on.
  4. Your camera may automatically connect to your WiFi network.
  5. Enter your WiFi network's password.

How do I fix my offline security camera?

If the camera is still offline, try unplugging it from the AC power socket, wait 10 seconds, and then power your camera back on. On Smart Home Security, press and hold"MUTE" button down until IR lights next to the camera lens turn on then release "mute" button.

What does flashing blue light on Arlo mean?

Ususlly the blinking blue led on the camera means that the camera is trying to sync with the base station if it is blinking slowly and a rapidly blinking blue led means that it has synced. It should go off after a couple of seconds once it has synced. Are your cameras working normally? You may have a range issue.

How do I reset my Arlo app?

Launch the Arlo Secure app or log in to my.arlo.com. Tap or click Settings > My Devices and select the camera you just reset. Tap or click Remove Device. Tap or click Yes to confirm.

Why is my IP camera offline?

Your wireless ip camera may lose connection with our servers or the internet on some occasions. There are several reasons why your camera may be offline, including a depleted battery, high bandwidth usage, updated router settings, or wireless interference.

What do the lights on Arlo mean?

Arlo Light LEDs The light is attempting to connect. Blinking red. The light failed to connect. Blinking green. The light connected successfully.

What does the orange light on the Arlo camera mean?

When a camera is flashing orange, this could mean that the battery level is low.