Why is my SimpliSafe base not working?
Why is my SimpliSafe base not working?

How do I fix my SimpliSafe Base Station?

Simply unplug the power cord to your Base Station and, while unplugged, remove a battery (you'll need a screwdriver to get to the battery compartment). Wait a few seconds, and then put the battery back in and plug in the power cord – the Base Station will then come back on.

How do I refresh SimpliSafe Base Station?

How to Update

  1. Bring your Keypad to your Base Station.
  2. Push the left side of the Keypad screen where the gear icon is located to prompt the Install menu.
  3. Select Install Update by pushing on the right side of the Keypad screen.
  4. Allow the system to install and reboot, which will take about 10 minutes.

How long does SimpliSafe Base Station last?

up to 24 hrs
In the event of a power outage, your SimpliSafe Base Station is equipped with a backup rechargeable battery supply that will keep your Base Station powered for up to 24 hrs.

Does the SimpliSafe Base Station have a battery?

The batteries in the Base Station are a Nickel Metal Hydride (NiMH) rechargeable battery. Regular alkaline batteries should never be inserted into the Base Station as they may damage the device.

Why is my SimpliSafe base station red?

Why is the SimpliSafe Base Red? The device's cellular module is attempting to connect to SimpliSafe servers but is encountering an error. A solid red light usually indicates that your Base Station's cellular module is not connected correctly. Your system is experiencing an error (loss of power, sensor failure, etc.)

Why is my SimpliSafe Base Station blinking?

The blue light flashing visually prompts you to check your Keypad for warning details. One example is the flashing when your doors or windows are open. While the Base Station chimes once to alert you of an opening door or window, the flashing is continuous when that window or door remains open.

Is there a battery in the SimpliSafe base station?

The batteries in the Base Station are a Nickel Metal Hydride (NiMH) rechargeable battery. Regular alkaline batteries should never be inserted into the Base Station as they may damage the device.

Where is the battery on the SimpliSafe base station?

0:231:32Simplisafe Professional Review Battery Life & ReplacementYouTube

Why is my SimpliSafe base still red?

Why is the SimpliSafe Base Red? The device's cellular module is attempting to connect to SimpliSafe servers but is encountering an error. A solid red light usually indicates that your Base Station's cellular module is not connected correctly.

Why is my SimpliSafe blinking red?

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system….What do the lights on my SimpliSafe Base Station mean?

LED Status Description
Solid Red Recent Alarm. Remains solid until the alarm notification is dismissed on the keypad, or the system is disarmed and re-armed.

How do I get my SimpliSafe to stop blinking?

Once you've addressed all the alerts that initially caused the blue light to begin flashing, the system can be cleared from the SimpliSafe Keypad in a few easy steps: Press the “Menu Button” Enter your PIN. Scroll through the menu and select “Exit.”

How do I test my SimpliSafe battery?

While holding the top part of the Water Sensor firmly with one hand, twist the bottom of the Water Sensor counterclockwise with your other hand. This will expose its CR-2032 Lithium 3V battery, which can then be replaced.

How do I change the battery in my SimpliSafe base station?

How do I replace my Base Station's batteries?

  1. Ensure your system is disarmed.
  2. Unplug your Base Station.
  3. Use a Philips head screwdriver to remove the battery cover on the bottom of the Base Station.
  4. Remove the old batteries.
  5. Insert the new Nickel Metal Hydride (NiMH) rechargeable batteries.

Why is the light red on my SimpliSafe Base Station?

Why is the SimpliSafe Base Red? The device's cellular module is attempting to connect to SimpliSafe servers but is encountering an error. A solid red light usually indicates that your Base Station's cellular module is not connected correctly. Your system is experiencing an error (loss of power, sensor failure, etc.)

Why is SimpliSafe Base Station flashing blue?

The SimpliSafe Base Station will flash a blue indicator light to alert you of potential issues. The blue light is meant to inform you that a message containing more details on the problem is being sent to the SimpliSafe Keypad.